Utah HVAC Pros
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Water Heater Repair in Brigham City, UT

Tell us what your water heater is doing, and a licensed contractor who covers Box Elder County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Winter nights here are hard on a water heater

December through February, nights in Brigham City average 19°F. The colder the water coming in, the harder the heater works to bring it up to temperature, and the more it runs. Burners cycle on more often, elements stay on longer, and the parts that wear from heat cycling wear faster.

Box Elder County has seen 51 winter storms and 159 damaging wind events over the past ten years. Statewide, 7% of households lost power for 24 hours or more in 2024. When the power drops in the middle of a cold snap, most water heaters come back on by themselves once it's restored. If yours does not, or the water is not hot when it should be, that is worth a look.

19°F
the average winter night, and colder incoming water means longer heating
8 months
October through May, the months homes here need heat
7%
of Utah households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a gray house with a shingled gable roof, showing interior rooms with furniture, sinks, and a cylindrical water heater connected to a flue pipe rising through the roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $80 a year off hot water for a typical Utah home.

  • A heat pump water heater$130 a year
  • A new high-efficiency gas water heater$180 a year
  • An older gas water heater$260 a year

Estimates for a typical Utah home, compared with an older unit built to the federal minimum, from EIA household energy data and Utah fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Most of the time this means the tank itself has rusted through and is failing. Sediment builds up in the bottom of the tank over the years, and once it wears a hole in the steel, water finds its way out and there's no patching it. It's worth checking first that the leak isn't actually coming from a loose drain valve or a fitting above the tank, since those can be repaired. If water is coming from underneath the tank itself, the water heater needs to be replaced.
Why won't the pilot light on my water heater stay lit?
The most common cause is a worn thermocouple or flame sensor, the part that tells the gas valve a flame is present. When it wears out, the valve shuts off the gas because it can't confirm the pilot is lit, even though it is. A dirty pilot orifice or a draft in the area can cause the same problem. A contractor can test the thermocouple and replace it if that's the issue, which usually solves it.
Can a tankless water heater be repaired?
Yes, most problems with a tankless unit are repairable. Mineral buildup on the heat exchanger is common and is usually cleared by flushing the system. Igniters, flow sensors, and venting issues can also be fixed without replacing the unit. A contractor will need to look at the specific error code or symptom to say what part is involved.