Utah HVAC Pros
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Water Heater Repair in Logan, UT

Tell us what your water heater is doing, and a licensed contractor who covers Cache County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Cold groundwater and winter outages both work against your water heater

Logan winters bring nights down to 17°F on average from December through February, and the water coming into your tank starts that cold too. The heater has to work harder to bring it up to temperature, and that extra work falls on the heating element or the gas burner. Over time that is what gives out, and you notice it as water that never gets quite hot enough, or runs out faster than it used to.

Cache County has seen 48 winter storms and 46 damaging wind events over the past ten years, and storms like that knock out power. Across Utah, 7% of households lost power for 24 hours or more in 2024. A gas water heater with a standing pilot will keep running through that. One with an electronic ignition will not, and if it does not relight on its own once power is back, you are left with cold water until someone resets it.

17°F
the average winter night, and colder incoming water means longer heating
10 months
September through June, the months homes here need heat
7%
of Utah households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
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Your water heater works hardest from November through April.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $80 a year off hot water for a typical Utah home.

  • A heat pump water heater$130 a year
  • A new high-efficiency gas water heater$180 a year
  • An older gas water heater$260 a year

Estimates for a typical Utah home, compared with an older unit built to the federal minimum, from EIA household energy data and Utah fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
Water pooling under the tank usually means the tank itself has failed. Inside, the steel holds up for years but eventually rusts through, and once that happens the leak will not stop or get better. It can also be a fitting or a drain valve that has come loose, which a contractor can check before assuming the worst. If the tank is the source, it needs to be replaced rather than repaired.
Why won't the pilot light on my water heater stay lit?
The most common reason is a worn thermocouple, the small sensor that tells the gas valve the pilot is burning. When it wears out, it shuts the gas off even though the flame is lit, and the pilot goes out again soon after you release it. A dirty pilot orifice or a draft in the area can cause the same thing. A contractor can test the thermocouple and replace it if that is the cause.
Can a tankless water heater be repaired?
Yes, most problems with a tankless unit can be fixed without replacing the whole system. Mineral buildup on the heat exchanger is common and is usually cleared with a descaling flush. Igniter failures, sensor faults, and venting issues can also be repaired on their own. A contractor can pull the error code from the unit's display to find out which part is causing the problem.